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About Us

Learn about the Collaborative Safety team’s passion and experience

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Striving for Transformational Change

in agencies, their systems, and their cultures for a better tomorrow.

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At Collaborative Safety, our passion is to equip leaders with the tools they need to transform their systems. For decades, our team has been researching and developing a new practical and collaborative approach to applying human factors and systems safety science to agencies all over the United States. Our years of experience, continued education, and impact on over 40 agencies speak volumes into the proven success of the Collaborative Safety Model. Join us as we repair misaligned cultures full of shame and blame, improper systems that don’t support staff, and reduce critical incidents for safer communities.

100+

years of combined experience

10,000+

individuals trained and equipped with proper support

40+

agencies transformed by the Collaborative Safety Model

Meet the Collaborative Safety Team

The group leading the charge in transforming organizations with practical solutions derived from human factors and systems safety science.

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Scott Modell Ph.D.

Co-Founder

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Noel Hengelbrok, M.Sc.

Co-Founder

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Scott Modell Ph.D.

Co-Founder

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Noel Hengelbrok, M.Sc.

Co-Founder

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Casey Melsek, MSW, M.Sc.

Senior Director

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Kelly Knutson, MSW, M.Sc.

Senior Director

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Shannon Gadd, M.Sc.

Senior Director

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Casey Melsek, MSW, M.Sc.

Senior Director

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Kelly Knutson, MSW, M.Sc.

Senior Director

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Shannon Gadd, M.Sc.

Senior Director

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Natia Ellis, M.S.

Senior Consultant

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Kenny Weaver

Senior Consultant

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Nick Stake

Senior Consultant

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Natia Ellis, M.S.

Senior Consultant

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Kenny Weaver

Senior Consultant

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Nick Stake

Senior Consultant

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Megan Carey

Senior Consultant

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Dave Garrett

Chief Operating Officer

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Madison Carnahan

Operations Manager

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Megan Carey

Senior Consultant

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Dave Garrett

Chief Operating Officer

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Madison Carnahan

Operations Manager

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James M. Henry

Executive Consultant

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James M. Nyce, Ph.D.

Director of Research and Safety Culture Analysis

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James M. Henry

Executive Consultant

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James M. Nyce, Ph.D.

Director of Research and Safety Culture Analysis

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The Collaborative Safety Difference

Learn how Collaborative Safety changed agencies in your industry and fill out the form to get started improving your organization.

  • “Collaborative Safety’s training got at the core issues we face every day in our work. How we can actually support workers doing difficult work and get to a better outcome for us and those we serve. It feels like the right thing to do to think and operate this way.”


    -Program Director, Minnesota Disability Services Division

  • “I think this will impact frontline workers and how supported they feel. It will help them feel more confident to make informed decisions and follow through with what they feel is in the best interest of their clients.”


    -Manager, Utah Division of Children and Family Services

  • “I like that the process is non-judgmental and allows for learning from the experiences to better serve clients and develop new or changed policies if needed.”


    -Adult Protective Services, Kentucky Department for Community Based Services

  • “With more awareness on the topic, we can start to model behavior, set new standards, and have further conversations to ultimately improve internal business but also this will show through our work with the public and those we serve!”


    -Supervisor, Minnesota Department of Health

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  • “I am new to Child and Families Services Division; however, I worked previously as a law enforcement officer for about 10 years. I definitely understand that culture which is one of blame and offering the sacrificial lamb to slaughter. This model is fantastic to create a culture of openness and transparency (not transparency for the sake of just being transparent for the public) that fosters growth, improvement, and positive change.”


    -Child Protection Supervisor, Montana Department of Public Health and Human Services

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  • “The leadership is particularly excited about the work the department is doing with Collaborative Safety to encourage a transition toward a culture of accountability rather than blame. By shifting the mindset, the department can participate in deeper discussions of underlying, systemic issues to make the workplace better.”


    -Montana Department of Corrections, Quarterly Update

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