Solutions & Services Tailored to Your Organization

Explore our services and get an idea of how you might start transforming your culture

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A Nationally Recognized Model That Empowers People and Promotes Accountability

The Collaborative Safety Model provides sustainable and effective solutions that lead to long-term success for your organization, its people, and the people you serve.

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Agency Outcomes From Implementing the Collaborative Safety Model

✔   Increased accountability


✔   A responsive system dedicated to                learning


✔   Increased trust in the provision of                  care


✔   Increased staff engagement


✔   A system dedicated towards                          improving the reliability and safety of            provided services


✔  Increase staff retention


✔  Develop safer systems


✔  Strengthen relationships and                         communication


✔  Enhance media responses

✔  Improved systems in place


✔  Increased public trust


✔  Improved staff morale


✔  Improvements in employee retention


✔  A robust and proactive response to               critical incidents


✔  Decrease workers comp


✔  Decrease incidents


✔  Decrease staff disciplinary actions


✔  Decrease grievances

✔   Increased accountability


✔   A responsive system                          dedicated to learning


✔   Increased trust in the                          provision of care


✔   Increased staff engagement


✔  Increase staff retention


✔  Develop safer systems


✔  Strengthen relationships and           communication


✔  Enhance media responses


✔   A system dedicated towards            improving the reliability and            safety of provided                              services

✔   Improved systems in place


✔   Increased public trust


✔   Improved staff morale


✔   Improvements in employee retention


✔   A robust and proactive response to          critical incidents


✔  Decrease workers comp


✔  Decrease incidents


✔  Decrease staff disciplinary actions


✔   Decrease grievances

✔   Increased accountability


✔   A responsive system dedicated to learning


✔   Increased trust in the provision of care


✔   Increased staff engagement


✔   Increase staff retention


✔   Develop safer systems


✔   Strengthen relationships and                                communication


✔   Enhance media responses


✔   A system dedicated towards improving            the reliability and safety of provided                  services

✔   Improved systems in place


✔   Increased public trust


✔   Improved staff morale


✔   Improvements in employee retention


✔   A robust and proactive response to critical incidents


✔   Decrease workers comp


✔   Decrease incidents


✔   Decrease staff disciplinary actions


✔   Decrease grievances

Overview of Solution & Services

For detailed descriptions and expert help to decide what is best for your agency’s needs, schedule a call.

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Core Trainings & Supplemental Supports

Robust trainings to begin transforming your organization towards safety and accountability

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  • Executive Safety Institute

    The Executive Safety Institute equips agency leaders with an executive-level grasp of safety science. It emphasizes the importance of fostering safety advancement, driving systemic change, and ethically addressing failures to facilitate organizational progress. Through the training, senior leaders gain techniques for effective communication with the media, public, and other vital stakeholders during notable cases. The institute can be offered as a one-day or two-day program, either onsite or virtually, encompassing three courses:

    • Human Factors and System Safety
    • Supporting Culture Transformation
    • Language and Practical Applications


  • Safety Leadership Institute (2 Day)

    This two-day training is tailored for agency management. It offers insights into safety science, focusing on integrating safety practices daily, enhancing internal communications, and fostering a culture of safety and responsibility. The training can be conducted onsite or virtually and includes three courses:

    • Human Factors and Systems Safety Management Course
    • Supporting Culture Transformation
    • Integrating Safety Science into Leadership

  • Safety Leadership Institute (1 Day)

    A condensed version of the 2 Day Training, this one-day training emphasizes integrating safety science into everyday operations, enhancing communications, and reinforcing safety culture. The training, offered both onsite and virtually, covers two courses:

    • Human Factors and Systems Safety Management Course
    • Supporting Culture Transformation

  • Orientations

    These three-hour sessions, offered both onsite and virtually, are designed for frontline staff, supervisors, and community partners. They introduce safety science concepts and the agency's approach in the Collaborative Safety model, fostering alignment and staff engagement.

  • Leadership Labs

    A six-month initiative for those who have finished the Safety Leadership Institute. Each lab includes one cohort with a maximum of 12 participants and provides monthly resources like webinars, videos, and more. The labs emphasize tools and strategies to infuse a safety culture into daily practices and supervision.

  • eLearn Programs

    • eLearn Year 1: Interactive modules tailored for frontline staff and leaders. The content ranges from shifting to a safety culture to worker accountability. Pricing depends on licenses purchased.
    • eLearn Year 2+: Offered at a 75% reduced cost from Year 1.

  • Advanced Practical Training Programs


    These training initiatives are tailored for different departments, from Quality Improvement to frontline Child and Adult Protective Services and Health and Human Services. Each training focuses on integrating safety science concepts into daily tasks, ensuring alignment with existing roles, rules, and mandates.

  • Train the Trainer Programs

    Designed for large agencies, it aims to train staff in delivering the Advanced Practical Training Institute. The license cost for the first year is included, with an ongoing license required for continued use.

Systemic Reviews

Learn how to analyze your organization as a whole and remove systemic barriers.

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  • Systemic Critical Incident Review Institute (SCIR)

    An intensive four-day program providing skills in Human Factors Debriefing and Systemic Mapping for systemic reviews. The institute can be onsite or virtual, covering four courses. Participants are taught to conduct systemic analysis using our 5 level Mapping Tool. 

  • Systems Learning Review Institute

    A two-day training aimed at understanding safety science and reviewing work and facilitating group discussion from a systems perspective. Participants are trained to use the SLR Tool for review. 

  • Systems Review Mapping

    Focuses on understanding decision-making within the organization and pinpointing systemic barriers to daily tasks. Staff are provided with skill sets in Systemic Mapping and are taught to use a 3 level mapping tool.  



  • Technical Assistance

    Agencies are provided ongoing technical assistance and fidelity support following their training. This includes continuous support for review process development and implementation as well as ongoing skill building and assessment.

Independent Systems Review

The Collaborative Safety Independent Systems Review offers a comprehensive, non-blaming analysis of critical incidents within agencies, utilizing Safety Science methods to uncover systemic issues. It engages a broad range of organizational voices through case reviews, staff debriefings, and systems mapping with internal and external partners. The process results in a detailed report with targeted recommendations for improvement. Additionally, it provides continuous support for the implementation of these recommendations. This approach is vital for agencies aiming to learn from incidents and enhance their outcomes.

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  • Learn More

    Collaborative Safety: Independent Systems Review


    When a critical incident occurs, it is important for agencies to learn how their system can improve. Collaborative Safety’s Independent Systems Review helps agencies recover from these events and identify critical areas of improvement. The Collaborative Safety Review involves an in-depth systemic analysis of any critical incident, to identify and improve systemic issues that may be limiting the agency’s ability to provide more successful outcomes. This approach is founded in Safety Science which is commonly championed in industries such as aviation, healthcare, and nuclear power.


    Key Features:

    • Methods based in Safety Science

    • Non-Blaming

    • Understands the “Why” behind staff decisions

    • Includes “Voices” across the organization

    • Analyzes the system

    • Informs meaningful change


    Systemic Review Includes:

    • Comprehensive Case Review

    • Human Factors Debriefings with directly involved staff

    • Facilitated Systems Mapping that involves staff across organization and external partners

    • Report development which includes Recommendations for Improvement


    Additional Supports:

    • Ongoing guidance and support for recommendation implementation

    • Report debriefing with internal staff and/or key external stakeholders 

The Collaborative Safety Difference

Learn how Collaborative Safety changed agencies in your industry and fill out the form to get started improving your organization.

  • “Collaborative Safety’s training got at the core issues we face every day in our work. How we can actually support workers doing difficult work and get to a better outcome for us and those we serve. It feels like the right thing to do to think and operate this way.”


    -Program Director, Minnesota Disability Services Division

  • “I think this will impact frontline workers and how supported they feel. It will help them feel more confident to make informed decisions and follow through with what they feel is in the best interest of their clients.”


    -Manager, Utah Division of Children and Family Services

  • “I like that the process is non-judgmental and allows for learning from the experiences to better serve clients and develop new or changed policies if needed.”


    -Adult Protective Services, Kentucky Department for Community Based Services

  • “With more awareness on the topic, we can start to model behavior, set new standards, and have further conversations to ultimately improve internal business but also this will show through our work with the public and those we serve!”


    -Supervisor, Minnesota Department of Health

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  • “I am new to Child and Families Services Division; however, I worked previously as a law enforcement officer for about 10 years. I definitely understand that culture which is one of blame and offering the sacrificial lamb to slaughter. This model is fantastic to create a culture of openness and transparency (not transparency for the sake of just being transparent for the public) that fosters growth, improvement, and positive change.”


    -Child Protection Supervisor, Montana Department of Public Health and Human Services

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  • “The leadership is particularly excited about the work the department is doing with Collaborative Safety to encourage a transition toward a culture of accountability rather than blame. By shifting the mindset, the department can participate in deeper discussions of underlying, systemic issues to make the workplace better.”


    -Montana Department of Corrections, Quarterly Update

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