Kelly Knutson, MSW, M.Sc. is a Senior Director with Collaborative Safety, LLC. In 2008, Ms. Knutson received her Master’s Degree in Social Work from the University of Minnesota, Duluth with a specialized focus on working with American Indian communities. She completed her graduate work at Lund University in the Masters Degree program in Human Factors and Systems Safety. As the Continuous Quality Improvement (CQI) Supervisor at Minnesota’s Department of Child Safety and Permanency Division, Ms. Knutson was instrumental in supporting the application of human factors and systems safety analysis with the Department’s continuous quality improvement efforts throughout the department, including leading the development and implementation of their Systemic Critical Incident Review process. In addition to her extensive experience within the child welfare field, including specialized training and efforts to support trauma informed child welfare systems, Ms. Knutson has a range of experiences working within human services that include juvenile justice, chemical dependency, and child and adult mental health.