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Noel Hengelbrok, M.Sc.

Noel Hengelbrok is a Co-Founder of Collaborative Safety, LLC and received his Master’s Degree in Human Factors and System Safety from Lund University. He was formerly the Director of Safety Analysis for the Tennessee Department of Children’s Services (DCS) and the Director of Safety Systems for the Department of Intellectual and Developmental Disabilities (DIDD). Noel is dedicated to safety innovation and was a key developer for the Tennessee DCS Child Death Review, which is the first of its kind to use human factors and system safety analysis methods to review critical incidents in child welfare agencies. He was also the key developer for the DCS Confidential Safety Reporting System, allowing DCS workers to safely report system constraints and vulnerabilities. This system was supported by passing legislation to establish confidentiality for workers that use the reporting system. In addition to his contributions in the field of child welfare, he is dedicated to improving safety in public human services organizations by establishing new ways to engage employees in safety efforts that allow an organization to learn and improve. This involves researching and developing enhanced accountability systems to foster safety improvement. Mr. Hengelbrok is a published author of research applying safety science to child welfare agencies and has worked with numerous state agencies to improve their critical incident review processes and advance a culture of safety. Notably, he and his colleagues were referred to as pioneers in safety science in a federal report authored by the Commission to Eliminate Child Abuse and Neglect Fatalities.

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