Scott and Noel have obviously done their homework in identifying research and real life examples to support this paradigm shift for Child Welfare Critical Incident Reviews. This is a great opportunity for Child Welfare Leaders to change the conversation about the complex work that we do, and counter the negative messages that have crept into our culture through the media and other voices, over the past decade or more. This training was enhanced by the passion and skill demonstrated by both Scott and Noel, and their ability to engage an audience. Thank you both for the work you are doing!!
Scott and Noel are fantastic presenters. It's obvious how committed you are to this curriculum and helping organizations not only respond better when crises hit, but implement sustainable process improvements to reduce risk of future incidents. Your tremendous expertise, ability to engage participants, and clever humor were all very appreciated!
I feel a sense of hope for where we are going as an agency, but also as individuals. This is something that has been a struggle to find sought after for quite some time. Thank you for providing a sense of validation and direction not only to those of us in a leadership role, but to those of us who have come from the field into these roles.
I am looking forward to working with you. For years, people have spoken of the need to change the culture of our child welfare agency, but offered no tangible construct for doing so. In my view, safety science offers that construct and provides the organizational component to work in concert with family engagement practice and trauma-informed care.
I really appreciate, of course, the new view and the move away from blame, looking for a scapegoat, etc. This approach seems to create the safe environment "we" want where workers can make the tough decisions (when necessary) with higher levels of confidence and support. Scott and Noel, too, created a very safe environment for us to learn and I very much appreciated that.
The trainers were experts in the field and presented what could be very challenging information using principles of adult learning. The trainers provided information and then examples that directly related to the concepts presented. Their sense of humor made this training very enjoyable and their patience with the participants in "bringing them along" was such a role model for all of us in the training world.
Loved the training. It was very useful and I am hopeful for the future with our agency. It fits perfectly with social work...how we do what we do. It is sad (and sadistic) that we have historically treated ourselves so poorly during time of trauma and crisis. Thank you for helping provide a new perspective (New View).